bdmummy's Privacy Policy

bdmummy is a trusted online betting and casino platform in Bangladesh. We place the highest importance on our users' privacy. The purpose of this privacy policy is to clearly inform you how bdmummy collects your personal information, why it collects it, and how that information is stored and kept secure.

By using this website, you are considered to have given your consent to this privacy policy. Our privacy policy may change from time to time, and all changes will be published on this page.

bdmummy operates exclusively for those aged 21 and above. We do not knowingly collect information from any underage individual.

When registering on bdmummy and using our services, we may collect the following types of information:

2.1 Personally Identifiable Information

• Full name, date of birth, and gender
• Email address and mobile number
• National ID or passport number (for identity verification)
• Residential address

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account number (for processing transactions)
• Bank account details (for bank transfers)
• Transaction history and information related to betting activity

2.3 Technical Information

• IP address and device information
• Browser type and operating system
• Site access and usage log data
• Information collected from cookies and similar technologies

The information we collect is used for the following purposes:

• Account Management: To ensure registration, login, and account verification.
• Transaction Processing: To complete deposit and withdrawal requests.
• Customer Support: To resolve your issues through 24/7 live chat support.
• Fraud Prevention: To provide protection against unauthorized transactions and fraud.
• Legal Compliance: To comply with applicable laws and regulations.
• Service Improvement: To improve the quality of the platform and the user experience.
• Responsible Gaming: To verify user age and create a safe betting environment.

bdmummy uses industry-standard security technology to protect your personal information. Our security measures include:

4.1 Encryption Technology

All your personal and financial information is kept secure through SSL (Secure Socket Layer) encryption. It is ensured that no third party can access your information during data transmission.

4.2 Access Control

Only authorized staff have access to your personal information. They work under strict confidentiality agreements.

4.3 Data Retention Period

We retain your information for as long as your account is active and for the period necessary to meet legal obligations. Information that must be retained by law after account closure will be kept for the prescribed period.

bdmummy does not sell your personal information. However, limited information may be shared with third parties in the following circumstances:

5.1 Payment Providers

Information necessary to complete financial transactions via bKash, Nagad, Rocket, Upay, and bank transfer is shared with the relevant payment providers.

5.2 Service Provider Partners

Limited information may be shared with trusted third parties for IT infrastructure, customer support, and analytics services. These partners are contractually bound to comply with our privacy policy.

5.3 Legal Requirements

We may be legally required to disclose information in response to a court order or a lawful request from a government authority.

5.4 Fraud and Scam Prevention

Certain information may be shared with security agencies in the interest of detecting and preventing fraud.

The bdmummy website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

6.1 Why We Use Cookies

• To maintain your login session
• To remember your preferences and settings
• To analyze site performance
• To assist in fraud detection

6.2 Cookie Control

You can control cookies by changing your browser settings. However, disabling cookies may limit some functionality of the site.

As a registered user of the bdmummy platform, you have several important rights over your own information:

• Access: You have the right to know what information we hold about you.
• Correction: You may request correction of any inaccuracies in your information.
• Deletion: In certain circumstances you may request deletion of your information, though some data may need to be retained due to legal obligations.
• Objection to Processing: You may object to the use of your information for specific purposes.
• Data Portability: You may request your information in a structured format.
• Withdrawal of Consent: You may withdraw your consent to data processing at any time.

To exercise these rights, contact our 24/7 live chat support or reach us by email.

bdmummy strictly operates for those aged 21 and above. We do not knowingly collect personal information from any minor.

An age verification process is followed at the time of registration. If evidence is found that information from a minor has been collected, that account will be closed immediately and the relevant information will be deleted.

If you suspect that a minor is using bdmummy, please let us know through our 24/7 live chat.

Subject to your consent, bdmummy may send you relevant offers, bonuses, and promotional information. These communications may be made via email.

You may stop marketing communications at any time. To do so, change your account settings or contact 24/7 live chat support. Stopping marketing communications will not affect security-related and transaction-related essential messages.

bdmummy's servers and services may operate in various countries including Bangladesh. If your information is transferred outside Bangladesh, it will always be done while maintaining the standards of this privacy policy and ensuring appropriate data protection measures.

Third-party service providers with whom information is shared are also contractually bound to maintain equivalent security standards.

bdmummy reserves the right to change or update this privacy policy at any time. If any significant changes are made, we will notify you via email or through a notice on the site.

Continued use of the site after changes will be considered as your consent to the new policy. We therefore recommend that you visit this page regularly.

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Live Chat: 24/7 live chat support in Bengali
• Email: [email protected]

We will review your request as quickly as possible and take the necessary action. bdmummy always gives the highest priority to user privacy and protection.